How you forward calls depends on your carrier and the device you're using. In most cases, it involves dialing a special code (like *72) followed by your Echo Route phone number. Select your carrier above to find step-by-step instructions.
Call forwarding lets you automatically redirect incoming calls from your phone number to another number — like your Echo Route AI receptionist. It can be set up through your phone's settings or your carrier's network codes.
No, callers usually have no idea their call was forwarded. It rings normally on their end, just like any regular call. They'll be greeted by your Echo Route AI receptionist seamlessly.
Call forwarding automatically redirects all (or some) incoming calls to another number before you answer. Call transfer happens during a live call when you manually move the caller to another number.
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